Typecasting isn’t always bad

I’ve been talking with my teenage son about career options after high school, which can be a bit daunting (for both of us).  As fate would have it, I found out about a good resource at just the right time – and I think it is a useful resource for anyone looking for a new career path, as well as those who are on a path but want to see if they are really a good fit for what they’re doing.

The resource begins with a quiz to help you figure out what careers are the best fit with your natural thinking style.  The quiz is easy and at the end you get a list of several career areas that are a good match for your personality type, along with suggested study areas.

The classification scheme is based on the Myers-Briggs Type Indicator (MBTI) assessment and, though this quiz is a lightweight assessment, I think it is pretty accurate.  How do I know?  I also took the quiz and found that it was right on target – and I’ve taken the MBTI assessment several times in the past – with fairly consistent results each time (in case your wondering, I fluctuate between INTJ and INTP – I’m pretty much on the line between J & P).

The initial assessment provides you with a high-level summary and a few career suggestions, and you can get a more detailed report for $14.95.  I got the full report for INTP (the one that seemed closest in this particular quiz) and it was not only spot-on, it was full of information to help me better understand how to play to my strengths at work.

My son is an INTJ, and we have that full report, as well.  He’s still not sure what he wants to do, but this report has been helpful so far.

More good info

The Personality Type site is the brainchild of Paul D. Tieger, who is apparently an expert in personality type.  He has a good reading list in the site’s Articles & Resources section, and he’s also one of the authors of “Do What Your Are,” which seems like a good read.

Curious?  You can check out the high level assessment for free at Personality Type.

del.icio.us Tags: personality type,career planning,myers-briggs,mbti,Paul Tieger,Dwayne Melancon

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C2R: Complaint to Request

Continuing the spirit of my post about discussion tools, I want to share a technique we’re trying out at work.  It’s called “Complaint to Request,” or C2R, for short.  It’s an easy approach and it is working well so far.  Here is the gist of this technique:

• When you hear a complaint turn it around by saying something like, “I understand.  How can we turn that complaint into a request?”

This kind of question accomplishes a couple of things.  It acknowledges the issue and – more importantly – it shifts the conversation into “solution mode” and helps engage the complainer in thinking about how things could be better. 

We discussed the technique during a managers’ meeting and I must admit I thought this was a “looks good on paper” kind of concept, and didn’t think it would really work.  Nonetheless, I decided to try it out to see what happened. 

That night at dinner, I had the perfect opportunity to give it a try with one of my daughters:

Daughter:	“Dad, you gave me an orange today in my lunch and that made me mad.  It was messy and I got orange gunk under my fingernails.”
Me:	“I understand.  Now – how can we turn that complaint into a request?”
Daughter:	(without missing a beat) “When you make my lunch, can you either cut up the oranges or give me another kind of fruit, like an apple?  And please put a napkin in the lunch bag.”
Me:	“OK, I’ll do that.  Thank you for letting me know.”

I was fascinated by how well it worked, and how easy it was.  I didn’t tell my daughter I was “trying some new Jedi mind trick” or anything like that – I just tried the technique.  Since then, I’ve tried it a number of times at home and at work, and it generally gets good results.

The other thing this has done for me:  When I catch myself complaining about something, I try to think of a way to turn my complaint into a request.

If you try this out, let me know if it works for you.

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[Review] Who’s Got Your Back

Keith Ferrazzi’s latest book, “Who’s Got Your Back,” is about developing an inner circle of advisors who will never let you fail. This book is both inspiring and actionable – a very strong combination. 

Superheroes and Mere Mortals

I found this book to be a very reasonable and achievable approach – in other words, something I believe I can actually do.  Why do I mention this?  Well, when I read Keith’s first book “Never Eat Alone,” I was inspired but very intimidated – “Never Eat Alone” felt very compelling, but I believed Keith must be some kind of Superhero to be able to do all of the things he described in any sustained way.

In “Who’s Got Your Back,” Keith shares some of his challenges and helps us see that he is Mere Mortal after all.  In fact, he talks about how some of the relationship skillz he mentions in “Never Eat Alone” were missing inside his company.  [I can relate – I do a much better with communication, organization, and relationship management at work than I do at home.]

He then goes on to share how he has found 3 key people in his life that provide him with unvarnished feedback, encouragement, and input on life strategies.  These are the 3 people who will not let him fail – the 3 people who have “got his back.”

Five key learnings

I got a pre-release copy of this book and got an email from Keith asking me to summarize my five most compelling ideas, anecdotes or lessons that stuck with me.  I thought that was a good approach for this review, so here are mine:

1. Generosity, Vulnerability, Candor, and Accountability are the currency required to bring people into your inner circle.  You have to invest in relationships with others, and trust comes from investing these four things.
2. “Each of us is responsible for creating the safe place around us.”  When I read this line, I had a flashback to my post from a few years ago about taking responsibility for your own well-being.  In the context of this book, that means we are each responsible for creating the environment / demeanor that invites others in.  Sometimes, that may also mean explicitly inviting them in.
3. “Give and Let Give.”  It’s great to be a mentor or give of your talents to others – it can be quite another thing to be able to accept the gifts and talents others share with you.  If you feel you aren’t worthy of others’ attention or “investment” it can be difficult to ask for help or accept it when it’s given.  You are worthy, and “they” are helping you because they want to – accept the help graciously.
4. You can’t rush trust.  Throughout the book, Keith talks about having conversations over “long, slow dinners.”  Relationships take time and if you rush things or try to do too much at once, you probably won’t enjoy them as much.  Trust takes time to build – they don’t sell trust in the drive-through lane. 
5. If you and your mentor aren’t being candid, something is wrong.  This works two ways:  1) they need to know how you (really) feel and what’s important to you, even if it’s hard to talk about; 2) they need to be able to tell you the straight scoop, even if it’s not something you want to hear.  If you have the right mentor, and you’ve created the safe place around that relationship, you can make this work – if it doesn’t feel safe, review 1-4, above, and see if you can figure out what’s missing.  Still not feeling it?  Have no fear, the book will help you get there.

Step by step, you’ll get there

This book does a great job of providing specific steps to help you through the process of building your inner circle.  I’m still working through it, but the steps are clear and concrete so I think you’ll be able to apply them on your own.  Keith also includes a lot of examples from his own life and these stories help you get a feel for what’s required of you at each step.

You’ll find a bunch of other inspiring stories, too – like the one about two real estate pros that had complementary strengths who worked together and were more successful than either could be alone.  Powerful stuff.

“Who’s Got Your Back” touts itself as a program “…to build deep, trusting relationships that create success – and won’t let you fail.”  I think it delivers.

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Two Good Discussion Tools

A couple of years ago, one of my mentors taught me a couple of good “tools” to faciliate good discussion.  Today, I was telling someone about them and I thought they were worth sharing.  I have used these on countless occasions and they have served me well.  Give them a try and let me know what you think.

The Magic Wand question

This question is simple, yet powerful: 

“If you could wave a magic wand, what would I be doing for you?” or

“If you could wave a magic wand, what would I be doing differently?”

The nature of this question makes it ideal for uncovering requirements, unlocking expectations, and determining someone’s ideal situation.  I think the notion of a magic wand gets people to think a bit more boldly, since they don’t necessarily have to think about practical constraints.

“An argument could be made…”

When you’re dealing with a touchy subject it can sometimes be difficult to have an objective discussion.  Rather than saying things like, “I think you should…” or “Here’s what I would do…” try reframing the statement by beginning with:  “An argument could be made…”

This subtle shift can make the question feel less personal, and you are more likely to have an objective discussion about the topic.  For example:  compare the following statements:

“An argument could be made to scrap this project completely – what are the implications of that?”
versus
“I think we should kill the project.”

Which approach is more likely to drive a productive discussion?

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[Updated] Quick clicks for Monday

Last night I was getting caught up on my online reading and finally got a chance to spend time on some of the sites on my “to read” list.  Here are a couple you should click on:

• My friend Derek Newman’s new blog, “Just Thirty Minutes A Day” [updated with new link to Derek’s newly redesigned site]. He just jumped back into the blogging fray on a new topic and is focused on personal productivity tips.
• A good article on “12 Essentials for the Digital Nomad,” which came to me via Phil Gerbyshak.
• Good resources at John Richardson’s “Success Begins Today” 5 Minute Resources page.  I am trying out the 5 minute outliner.
• On the lighter side (via YouTube), there is a funny new episode of “Ask A Ninja” available, as well as a new installment from season 2 of Chad Vader (this episode: The Basement Strikes Back).

Have a great and productive week!

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Resurfacing after a deep dive

I’ve been fairly quiet for the past couple of weeks, but that’s due to a couple of contributing factors:  connectivity (or lack thereof), and jam-packed scheduling at 3, back-to-back software industry conferences (self-inflicted, for the most part). 

Now, as I come up for air, I have a lot of pent up stuff to write about.  Let’s start with some quick updates:

• A few weeks ago, I mentioned that I was starting one of my periodic time audits (yes, I finally got it done after my epic fail).  Here are my key takeaways:
• I was successful in carving out and sticking to one of my goals:  engaging in regular physical exercise.  For the past 5 consecutive weeks, I have kept to a 6-day per week exercise schedule (3 alternating days of weights, interspersed with 3 days of cardio, followed by 1 day of rest).  I even managed to keep to this during 3 weeks of travel.  This is a first for me, but something I intend
• I spent too much time working on things that were not directly related to my top priorities. What’s my diagnosis of the problem?
• I wasn’t consistent in writing down my top priorities and “must do” items at the beginning of the week.
• I said “yes” to too many “urgent but not important” tasks (i.e. someone else’s priorities)
• I read a great article by my friend Mike Kanazawa (author of “BIg Ideas to Big Results”).  The article is called “80% Of Companies Are Thinking More Strategically In The Downturn,” and it looks at some data on how companies are reacting to the economy’s chaos.  One of the key observations is one I really agree with: you need to take care of your existing customers and keep them happy.  I don’t know about you, but I find it much easier to stick by the suppliers that have done right by me no matter what, but during lean times I will not only support them – I’ll go out of my way to give them my business so they do OK.  And I’ll readily drop the vendors that have been lame to me.  There’s more to it in Mike’s article – go check it out.
• I’ve been pleasantly surprised by the positive power of “TripIt” (which I wrote about a while ago).  As my travel has picked up, I’ve been reconnecting with quite a few people I haven’t seen in ages.  I was skeptical about how much I’d like TripIt but was intrigued enough to sign up anyway.  I’m glad I did.

I’ve got a few drafts going that I’ll be finishing up and posting soon – including a review of a forthcoming Keith Ferrazzi book that I have a pre-release copy of.  I think you’ll like it.

Thanks for hanging in there during my time under water.

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